Kim Houchens
WW Director of Customer Packaging Experience
Amazon
Dr. Kim Houchens is the WW Director of Customer Packaging Experience for Amazon. Kim joined Amazon 3.5 year ago and leads the Packaging team that is reinventing packaging for the e-commerce marketplace. The Amazon Packaging team under her leadership has evolved to include; analytics, systems development and packaging engineering to create innovations that scale, driving waste reduction and sustainability wins for customers. Prior to joining Amazon, Kim spent 20 years leading packaging R&D organizations for glass and plastic packaging companies that used computational modeling and high-performance computing to develop new technologies that reduced packaging waste and improved sustainability outcomes. Most recently Kim was the Senior Director of Innovations - Enterprise Analytics for Wal-Mart Stores, Inc., where her team used big data and analytics to create breakthroughs in forecasting, modeling and data visualizations. Kim grew up in Rochester, Michigan and holds a B.A., Assoc, M.S. and Ph.D. in product development, material science, and manufacturing technologies. Kim and her husband Gary live on a floating home in Seattle, and enjoy boating on the Puget Sound.